Support

Last updated 8 October 2026.

Loadbudget tracks your training budget across running and lifting.

Contact support

Write to support@loadbudget.com for assistance, bug reports, or questions.

Frequently asked questions

Why does the ledger show no workouts?

Loadbudget reads workouts from Apple Health. On a new device or an installation with no workouts in Apple Health, the ledger stays empty.

Check that you granted permissions in the Apple Health app. Turn on all nine requested categories: Workouts, Workout Effort Score, Estimated Workout Effort Score, Sleep, and Heart Rate. Also enable Running Speed, Walking + Running Distance, Resting Heart Rate, and Cardio Fitness (VO2 max).

Where is my data stored?

The app stores comments, coaching answers, plans and journey history locally. Device backups can include those records. Journey history can retain values derived from workouts and sleep. Apple Health holds the original records. The app sends no automatic journey events or Apple Health data to us. You choose whether to share a feedback report or another export. The privacy policy describes those choices.

How do I share diagnostic logs?

When an error occurs, open the About screen in the app and tap Share diagnostics. You can choose where to send the technical report or attach it to an email to us.